Integration Details
MakeShift integrates ADP Workforce Now by via API GETting employees and schedule relevant details from the ADP system of record at via an auto scheduled API Call. Fields include: Name, Email, File Number, Phone Number, Employment Type, Base Wage and Approved PTO. MakeShift can Put time punches will 4 levels of labor detail into Workforce Now Essential time via a client initiated API call MakeShift can PUT scheduled shifts and up to 2 levels of labor detail into the schedule for Workforce Now Essential time. The sync is real time for published shifts, shift changes and deletions.
ADP Applications Integrated
- 1) ADP Workforce Now® Essential Time
Integration Type
- 1. Read data from ADP
2. Bi-directional data exchange
3. Single Sign-On
4. Buy Now
Application Type
- Data Connector & End User
Data Sync Frequency
- 1. Worker and PTO syncs are performed on a scheduled basis daily.
2. Time Punches are synced via client defined initiation.
3. Scheduled shifts are synced with up to two levels of labor detail
Data Fields
- The Following Data is synced to Makeshift From Workforce Now:
1. Employee Name
2. Email
3. Phone Number
4. Employment Type
5. Base Hourly Wage
6. Approved PTO Requests
Information sent from MakeShift to ADP are:
Time Punches with applicable labor detail Scheduled shifts with In and Out Time and up to two levels of labor detail
Commitment to Responsible AI
Together with ADP Marketplace, our company is committed to the responsible use of AI. When incorporating AI into our product(s), we have agreed to comply with ADP Marketplace’s AI principles focused on human oversight, monitoring, privacy, explainability, transparency, and mitigating bias. Learn more here.
How we use AI
- Note: MakeShift's AI features are available by custom quote. Contact us to learn more.
At MakeShift, we leverage artificial intelligence (AI) through our ShiftMate AI suite of modules to empower businesses with smarter, more adaptive workforce management solutions. Our AI-driven features — SmartInsights, ShiftPredict, SmartRequests, and SmartSupport — are designed to help simplify complex data analytics, forecast staffing needs with precision, simplify shift scheduling, and deliver round-the-clock support.
SmartInsights: Transforming Data into Conversational Insights
- MakeShift's SmartInsights uses Generative AI for Large Language Models (LLM) to facilitate conversational data analysis. With SmartInsights, we're turning analytics into a dynamic part of your management toolkit, allowing you to ask questions and receive answers as if you were chatting with a colleague. This conversational approach makes data querying accessible to everyone, regardless of technical expertise.
ShiftPredict: Forecasting with Precision and Care
- At the heart of our AI-driven optimization is ShiftPredict. It leverages Generative AI for LGM (Large Graphical Models) to analyze data such as historical scheduling, shift swaps, collective bargaining rules, and more for enhanced accuracy. By considering a wide array of data, including historical scheduling patterns and real-time external factors, ShiftPredict crafts optimized schedules that align with both business objectives and employee needs. This thoughtful analysis ensures compliance, supports employee wellness, and enhances overall operational efficiency.
SmartRequests: Empowering Employees with Voice-Activated Scheduling
- SmartRequests introduces a voice-activated system that allows employees to manage their shifts effortlessly. This innovative feature not only brings scheduling flexibility to the workforce but also significantly boosts engagement and job satisfaction.
SmartSupport: Offering ’Round-the-Clock AI Assistance
- With SmartSupport, MakeShift provides an AI-driven support system that delivers instant answers and actionable insights for any scheduling challenge. Available 24/7, this tool helps ensure that both managers and staff have the information they need, right when they need it, fostering a more agile and responsive work environment.
Commitment to Ethical AI Use
- We encourage open dialogue about our AI practices and are always available to address any questions.
- MakeShift’s AI use is not involved in hiring or termination decisions and is solely focused on scheduling optimization for minimizing employee fatigue, controlling labor costs, and establishing sound baselines for business operations within parameters set by the customer.
- Administrators receive visualizations of forecasted versus actual data, enabling them to verify the model's accuracy and adjust workforce strategies accordingly. This method emphasizes transparency, allowing administrators to rely on AI-driven insights for informed decision-making in workforce management.
- Our AI models, trained on comprehensive mock and volunteered data, undergo rigorous testing for accuracy and precision.
- MakeShift is dedicated to the responsible use of AI, ensuring our technologies are developed and implemented with the highest ethical standards.
MakeShift's Philosophy: Augmenting Human Decision-Making with AI
- Our belief is that technology should augment, not replace, human decision-making. By providing tools that offer deeper insights and more efficient management solutions, MakeShift aims to improve workplace efficiency and employee satisfaction, ensuring our AI solutions are equitable, accessible, and beneficial to all.
If you have questions about how MakeShift uses AI, please contact us.
Employee Scheduling
Create more effective employee schedules using accurate and relevant information, including projected or demand based budgets, employee availability and an optimal schedule template. Our online employee scheduling software is the fastest and easiest way to make sure you have the right people in the right place at the right time.
Intuitive Design
- MakeShift’s online schedule maker is drag-and-drop simple, but offers powerful tools to help you build efficient and optimized schedules. Use shift templates or create custom shifts, track your labour budget as you go and more. Short cuts like “Copy and Paste Schedule” and “Repeat Last Week” make scheduling even faster, and the in-line search makes it easy to find the right people.
Collaborative Scheduling
- With Makeshift, employees can easily set and communicate their availability right from their smartphone. Using employee input, managers are able to build more effective schedules that enhance job satisfaction and reduce absenteeism.
Requirement Scheduling
- With MakeShift you can create an optimized schedule based on the number of staff and specific positions you need at any given time. Easily identify gaps in your schedule and see who’s available to work.
Demand Based Labor Budgets
- MakeShift is constantly tracking and updating your projected labour costs. Being able to easily view budgets enables managers to schedule properly and correct errors before they happen. External demand can be interpreted to set the budget. Budgets can be looked at in both weekly and daily increments.
Fill Shifts Faster
Creating a schedule and keeping it filled is one of a manager’s most tedious tasks. MakeShift has several features that work together to help you fill shifts fast. It lets you see who’s free to pick up shifts and, when you really need someone, you can send out an instant notification to some or all of your staff.
Available Shifts
- Available shifts can be created by the shift scheduler from inside the department calendar. Once you’ve entered the necessary information—date, start time, notes, etc.—you can notify either all or select employees about the shift. The employees can then request it directly from the MakeShift app on their phones.
Real-Time Updates
MakeShift makes sure managers and employees are all working with the same information. The online scheduling software and mobile apps update scheduled shifts, availability and other information in real time. Plus, you can set custom notifications so you’ll know as soon as anything changes. And, with MakeShift you can quickly sync work schedules with Apple, Google and other calendars, or share it with family members.
Employee Management
MakeShift was designed and built to be a staff scheduling app, a time and attendance solution, and an easy-to-use online employee management tool. Keep track of each employee’s schedule, hours, wage and more. Search for people by name or position, and assign specific skills (e.g., Bilingual) to members of your staff so you always know you’ve assigned the right person to the right shift.
Communication & Messaging
As a robust staff management application, MakeShift offers a lot of useful features that go beyond workforce scheduling. Our built-in messaging system lets you send notes to all, some or individual employees, who will instantly be notified when a new message arrives. Your staff will be more informed and overall company communication will improve.
MakeShift Live
MakeShift Live brings most of MakeShift’s web features—scheduling, approvals, etc.—to iOS and Android, helping managers do their jobs more effectively. The app frees managers from their desks, letting them run their staff on the move, while keeping them up-to-speed on who’s working, who’s available, who’s late and who’s off.
Time & Attendance
MakeShift goes beyond typical staff scheduling software—it’s a complete HR software solution for managing your staff. Employees can clock in and out from their phones (or a dedicated on-site device), generating accurate timesheets automatically. MakeShift also supports payroll data export to Excel, and several popular payroll providers.
ShiftMate AI
Introducing ShiftMate AI, MakeShift's new ground-breaking generative AI technology. ShiftMate AI is a collection 4 advanced AI modules that are transforming scheduling from a chore to a charm, optimizing scheduling operations while prioritizing your staff's health and happiness.
SmartSupport: Round-the-Clock AI Assistance
- Your AI-powered 24/7 assistant, designed to provide immediate help. It responds in real-time to your queries, provides step-by-step instructions, and offers scheduling tips. It's the support you need, right as you need it.
ShiftPredict: AI Forecasting with Precision and Care
- By analyzing historical scheduling and labor data and stitching it with other data sets using AI, ShiftPredict accurately identifies patterns such as patient volume in healthcare, customer footfall in retail, and occupancy rates in hospitality to predict your future schedule. Beyond just predictions, it empowers you to fine-tune your schedules, considering union agreements, budgetary limits, and, for the first time ever, employee wellness metrics like burnout and fatigue.
SmartInsights: Transforming Data into Conversational Insights
- SmartInsights turns analytics into a dynamic part of your management toolkit allowing for better workforce insights. Now, querying your data is as simple as asking a question, making analytics an engaging dialogue rather than a tedious chart-reading task.
SmartRequests: Empowering Employees with Voice-Activated Scheduling
- Experience the ease of voice-activated shift management with SmartRequests. Just as effortlessly as saying "Hey Siri," employees can vocalize their shift preferences, request changes, or pick up new shifts. SmartRequests simplifies scheduling dialogues, making shift exchanges as natural as a conversation.
- Curious to see it in action? Contact Us for a demo and custom quote. Note: ShiftMate AI is an exclusive AI add-on to MakeShift and not part of the standard package.